Have a question about your order, need advice on unit placement, or want to learn more about EcoWatt? Our dedicated support team is here to help every step of the way.
Track Your Order
If you already have a tracking number, you can monitor your shipment’s real-time journey through our global carrier tracking portals:
Simply enter your tracking number into either portal to view the latest delivery updates.
Shipping Note: Please allow 2 to 4 business days after receiving your shipping confirmation for carrier tracking details to sync and update in the system.
Quick Answers
Before reaching out, you might find an instant answer to your question in our resources:
- Browse our Frequently Asked Questions (FAQ) for tips on unit sizing, placement recommendations, and device compatibility.
Send Us a Message
Need direct assistance from our customer care team? Reach out anytime:
- Email: [email protected]
- Response Time: We respond to all customer inquiries within 1 business day (Monday – Friday).
When contacting us regarding an existing purchase, please include your Full Name and Order Number in the subject line so our team can resolve your inquiry as quickly as possible,